Data Controller
The controller responsible for data processing on this website is:
Dagmar Harrasser
Jägerstraße 18/39
1200 Vienna, Austria
Email: dagmar.praxismana@gmail.com
Phone: +43 650 742 5596
Hosting
This website is operated by an external hosting provider: WebHostingPad, 415 West Golf Road, Suite 5, Arlington Heights, IL 60005, USA. The hosting provider processes, on our behalf, the data generated when this website is accessed (see "Server Log Files" below) and thereby ensures the technical operation of the website.
Server Log Files
When you access this website, the hosting provider automatically collects technical information transmitted by your browser. This typically includes: IP address, date and time of the request, browser type and version, operating system used, and the previously visited page (referrer URL). This data is used solely to ensure the technical stability and security of the website (legal basis: Art. 6(1)(f) GDPR, legitimate interest) and is generally deleted automatically after a short period.
Contact
If you contact us by email, phone, or WhatsApp, the data you provide (e.g. name, contact details, message content) is stored and processed solely to handle your enquiry (legal basis: Art. 6(1)(b) or (f) GDPR). Please note: if you contact us via WhatsApp, this service is operated by Meta Platforms Ireland Ltd., and data may also be processed on Meta's servers, potentially outside the EU. Further information is available in WhatsApp's own privacy policy.
Cookies and Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Ireland Limited, only if you have explicitly consented via the cookie banner (legal basis: Art. 6(1)(a) GDPR, consent). Your choice is stored in your browser's local storage (localStorage) so that you are not asked again on your next visit. Only after you consent does Google Analytics set cookies and process usage data (e.g. pages visited, time spent, approximate location derived from your IP address) to provide us with anonymised, statistical analysis of website usage.
You may withdraw your consent at any time with effect for the future by reopening the cookie banner (e.g. by clearing your browser's site data) and selecting "Decline". Further information is available in Google's privacy policy.
Google Fonts
This website uses so-called Google Fonts for a consistent typographic appearance. The font files used are stored locally on our own server. No connection is made to Google's servers, and no data is transmitted to Google.
Google Maps
We use Google Maps to display our location. For privacy reasons, the map is not loaded automatically: you will initially see only a placeholder with a "Load map" button. The map is only embedded once you actively click it; doing so connects to servers operated by Google Ireland Limited and transmits your IP address to Google (legal basis: Art. 6(1)(a) GDPR, consent given by clicking). Your choice is stored in your browser's local storage (localStorage) so the map does not need to be loaded again on a future visit. Further information is available in Google's privacy policy.
Requesting Appointments via External Providers
For online appointment requests, we link to the external, independently operated platforms Appointmed and the Trinicum/Mobimed scheduler. Clicking the relevant button or link takes you away from this website to that provider's own service. The respective provider is solely responsible for any data processing that takes place there; we have no influence over it. Please review that provider's own privacy policy before submitting a request.
Google Reviews
This website links to our Google Reviews profile. Clicking this link takes you to a service provided by Google that is not part of this website and to which Google's own privacy policy applies.
Disclosure of Data
Your data is disclosed to third parties only in connection with the services named in this policy (hosting, Google Analytics, Google Maps) or where required by law. Your data is not sold and is not passed on to unrelated third parties for advertising purposes.
Retention Period
Unless a more specific retention period is stated in this policy, your data is stored only for as long as necessary for the relevant purpose, or as required by applicable statutory retention obligations.
Your Rights as a Data Subject
Under the GDPR, you have the following rights:
- Right of access (Art. 15 GDPR)
- Right to rectification (Art. 16 GDPR)
- Right to erasure (Art. 17 GDPR)
- Right to restriction of processing (Art. 18 GDPR)
- Right to data portability (Art. 20 GDPR)
- Right to object to processing (Art. 21 GDPR)
- Right to withdraw any consent given, at any time with effect for the future (Art. 7(3) GDPR)
To exercise these rights, an informal message to the email address above is sufficient.
Right to Lodge a Complaint with a Supervisory Authority
You have the right to lodge a complaint with a data protection supervisory authority regarding the processing of your personal data. The competent authority is:
Austrian Data Protection Authority (Österreichische Datenschutzbehörde)
Barichgasse 40–42
1030 Vienna, Austria
Email: dsb@dsb.gv.at
Web: www.dsb.gv.at
Note on Health Data
This privacy policy covers only data processing connected with this website. Health data and treatment records created in the course of physiotherapy or osteopathy treatment are subject to professional confidentiality obligations and to separate, stricter rules for special categories of personal data (Art. 9 GDPR), and are not covered by this policy.
Changes to this Privacy Policy
We reserve the right to update this privacy policy as the legal requirements, this website, or the services it uses change. The version current at the time of your visit applies.
Last updated: September 2026